This Isn't Just an ICAM Course

Anyone can teach the ICAM methodology. Learning how to think like an investigator is something entirely different. That's where most investigation training falls short. Most ICAM courses explain the process, the forms and the analysis model. But investigations are about far more than completing an ICAM. They're about gathering evidence. They're about asking the right questions. They're about recognising what matters, understanding how events unfold and identifying the organisational factors that others often overlook. Because someone can follow every step of the ICAM process correctly and still reach the wrong conclusion. That's the gap this course was built to address. I developed this program from more than two decades of frontline investigative experience across policing, government regulators, major infrastructure projects and high-risk industries, giving you practical skills that extend well beyond simply completing an ICAM.

Everything You Need to Become a Confident and Capable Workplace Investigator

Build the knowledge, skills and confidence to lead effective workplace investigations using the ICAM methodology.

Complete ICAM Lead Investigator Course

Gain immediate access to the complete self-paced ICAM Lead Investigator Course, covering investigation planning, evidence gathering, interviewing, ICAM analysis, report writing and the practical techniques experienced investigators use to conduct effective workplace investigations.

Direct Course Support

Learning online doesn't mean learning alone. If you have questions about the course content while you're completing the program, you'll have direct access to me for guidance and support, helping you confidently progress through each module.

Learn From a Career Investigator

You'll learn directly from someone who has spent more than two decades investigating serious workplace incidents across policing, government regulators and major infrastructure projects. That experience includes serving as a Detective Sergeant with the Queensland Police Service, Senior Investigator with Workplace Health and Safety Queensland, Electrical Safety Manager with the Electrical Safety Office Queensland, HSE Investigations Officer on Snowy Hydro 2.0 and HSE Manager, as well as authoring four investigation books and founding QualSafe Investigations.

Learn How Experienced Investigators Think

Most investigation training teaches you how to complete an ICAM. I teach you how experienced investigators approach investigations. Throughout this course you'll learn practical techniques developed through real investigations into serious injuries, fatalities, electrical incidents and high-risk workplace events. Rather than simply following a process, you'll develop the judgement, investigative thinking and practical skills needed to conduct investigations that withstand scrutiny and deliver meaningful organisational learning.

Who This Course Is For

Whether you're leading investigations yourself or supporting others through the investigation process, this course has been designed for professionals who want to build genuine investigative capability. It is ideal for: - HSE Advisors and Managers - Supervisors and Team Leaders - Workplace Health and Safety Professionals - Incident Investigators - Risk and Compliance Professionals - Government Regulators - Anyone responsible for leading ICAM investigations

How the Course Works

The course has been designed to fit around your work and personal commitments. Once you enrol, you'll receive immediate access to every lesson and can complete the training entirely at your own pace. If you have questions while you're learning, you'll have direct access to me for support with the course content. Once you've successfully completed the course, you'll immediately receive your Certificate of Completion.

Continue Learning Long After the Course

Completing the course is just the beginning. You'll also receive access to practical investigation resources designed to support your ongoing development, including investigation templates, practical guides, AI resources and tools that you can continue using long after you've completed the training. My goal isn't simply to help you complete a course. It's to help you become a better investigator.

ICAM Lead Investigator Course Curriculum

11 Chapters · 112 Lessons

  1. 1
    1. Welcome to the ICAM Lead Investigator Course Free preview
    2. (Included in full purchase)

      How to Complete the ICAM Lead Investigator Course

  2. 2
    1. (Included in full purchase)

      Module Briefing

    2. Module Overview Free preview
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      Session 1 - Why the Law Requires Investigation

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      Session 2 - Primary Duty of Care and Officer Due Diligence

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      Session 3 - Reasonably Practicable and Control Selection

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      Session 4 - Natural Justice and Fair Treatment in Investigations

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      Session 5 - Proportionality and Investigation Level Selection

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      Session 6 - Early Response, Notification, and Scene Control

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      Session 7 - Bias, Hindsight, and Investigative Discipline

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      Integrated Case Study

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      Consolidation Exercise

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      Knowledge Quiz

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      Module Summary and Transition to Module 2

  3. 3
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      Module Briefing

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      Module Overview

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      Session 1 - Why Accident Causation Theory Matters

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      Session 2 - Classical Accident Causation Models and Their Limits

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      Session 3 - Barrier Thinking and Energy Pathways

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      Session 4 - Why Simple Root Cause Tools Struggle in Complex Systems

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      Session 5 - How ICAM Integrates Accident Causation Theory

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      Session 6 - Applying ICAM to Simple and Complex Events

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      Session 7 - The Lead Investigator’s Role in Governing ICAM Analysis

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      Integrated Case Study

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      Consolidation Exercise

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      Knowledge Quiz

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      Module Summary and Transition to Module 3

  4. 4
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      Module Briefing

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      Module Overview

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      Session 1 - Why Timelines Matter at Lead-Investigator Level

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      Session 2 - Sources of Timeline Evidence and Reliability

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      Session 3 - Constructing the Timeline

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      Session 4 - Managing Conflicting Accounts and Human Memory

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      Session 5 - Revising Timelines and Governing Change

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      Session 6 - Using AI to Support Timeline Construction Ethically and Safely

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      Integrated Case Study

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      Consolidation Exercise

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      Knowledge Quiz

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      Module Summary and Transition to Module 4

  5. 5
    1. (Included in full purchase)

      Module Briefing

    2. (Included in full purchase)

      Module Overview

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      Session 1 - Why Hazard and Energy Identification Comes First

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      Session 2 - Extracting Hazards From Timelines

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      Session 3 - Mapping Exposure Pathways

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      Session 4 - Prioritising Hazards and Exposure Pathways for Analysis

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      Session 5 - Preparing for Defence (Barrier) Analysis

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      Integrated Case Study

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      Consolidation Exercise

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      Knowledge Quiz

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      Module Summary and Transition to Module 5

  6. 6
    1. (Included in full purchase)

      Module Briefing

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      Module Overview

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      Session 1 - Why Defence Analysis Is the Core of ICAM

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      Session 2 - Classifying Barriers by Function

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      Session 3 - Identifying Absent and Failed Defences

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      Session 4 - Testing Barrier Adequacy and Design

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      Session 5 - Linking Defence Failures to Organisational Factors

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      Session 6 - Writing Defence-Based Findings and Recommendations

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      Integrated Case Study

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      Consolidation Exercise

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      Knowledge Quiz

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      Module Summary and Transition to Module 6

  7. 7
    1. (Included in full purchase)

      Module Briefing

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      Module Overview

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      Session 1 - ICAM Domain Structure and Coding Boundaries

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      Session 2 - Translating Defence Analysis into ICAM Factors

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      Session 3 - Avoiding Behavioural Inflation and Double Counting

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      Session 4 - Building and Testing Causal Chains

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      Session 5 - Worked Example – Structured ICAM Coding Demonstration

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      Integrated Case Study

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      Consolidation Exercise

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      Knowledge Quiz

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      Module Summary and Transition to Module 7

  8. 8
    1. (Included in full purchase)

      Module Briefing

    2. (Included in full purchase)

      Module Overview

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      Session 1 - Why Lead-Level Interviewing Is Different

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      Session 2 - Planning and Sequencing Interviews

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      Session 3 - Conducting Cognitive Interviews

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      Session 4 - Managing Trauma-Affected Witnesses

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      Session 5 - Managing Conflicting Accounts

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      Session 6 - Triangulating Interviews With Physical and Digital Evidence

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      Session 7 - Synthesising Interview Data for ICAM

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      Integrated Case Study

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      Consolidation Exercise

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      Knowledge Quiz

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      Module Summary and Transition to Module 9

  9. 9
    1. (Included in full purchase)

      Module Briefing

    2. (Included in full purchase)

      Module Overview

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      Session 1 - Why Recommendations Are the Real Investigation Outcome

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      Session 2 - Applying the Hierarchy of Controls at Strategic and System Level

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      Session 3 - Writing Regulator-Ready Recommendations and Action Plans

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      Integrated Case Study

    7. (Included in full purchase)

      Consolidation Exercise

    8. (Included in full purchase)

      Knowledge Quiz

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      Module Summary and Transition to Module 11

  10. 10
    1. (Included in full purchase)

      Module Briefing

    2. (Included in full purchase)

      Module Overview

    3. (Included in full purchase)

      Session 1 – Starting the Investigation

    4. (Included in full purchase)

      Session 2 – First Response & Scene Control

    5. (Included in full purchase)

      Session 3 – Planning the Investigation

    6. (Included in full purchase)

      Session 4 – Collecting Evidence (What Matters)

    7. (Included in full purchase)

      Session 5 – Capturing Accounts (Interviews & Human Evidence)

    8. (Included in full purchase)

      Session 6 – Evaluating Information (Putting It Together)

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      Session 7 – Validating Evidence (Triangulation)

    10. (Included in full purchase)

      Session 8 – Identifying System Failures

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      Session 9 – Developing Recommendations

    12. (Included in full purchase)

      Session 10 – Reporting & Defensibility

    13. (Included in full purchase)

      Session 11 – Bringing It All Together (Your Investigation Workflow)

  11. 11
    1. (Included in full purchase)

      Final Applied Reflection

    2. (Included in full purchase)

      Final Competency Check

    3. (Included in full purchase)

      Certification Outcome – ICAM Lead Investigator

See how others are applying this in real investigations

Discover how the ICAM Lead Investigator Program has transformed the lives and careers of our students

”
Clear, practical, and easy to apply. This course helped me understand how to structure investigations properly instead of just completing the paperwork.
Mark T.

Safety Advisor, Civil Construction

”
What I liked most was the focus on how investigations actually work in practice. The sections on gathering information and building timelines made a real difference to how I approach incidents on site.
Rachel P.

Operations Supervisor, Manufacturing

”
I’ve completed several investigation courses over the years, but this one stood out because it explains the thinking behind the process, not just the model. The guidance on identifying organisational factors and testing control performance was particularly valuable. It’s clearly built from real investigative experience.
Daniel S.

WHS Advisor, Energy Sector

”
Straightforward, structured, and very relevant to real workplace investigations.
Josh L.

Site Safety Coordinator, Logistics

”
This program helped tighten up our investigation approach across the team. The emphasis on evidence quality, reconstruction, and defensible findings has already improved the standard of our reports.
Kylie M.

HSE Manager, Infrastructure Projects

”
The course goes beyond basic ICAM training and focuses on how to lead investigations professionally. It highlights how system influences, organisational conditions, and control effectiveness should be examined, not just individual actions. I’d recommend it to anyone responsible for investigation quality within their organisation.
Andrew R.

Compliance Officer, Public Sector

”
Practical and well structured. It explains how to use ICAM properly in real project environments.
Samuel K.

Project Safety Lead, Construction

”
If your organisation wants investigations that produce real learning instead of just documentation, this course delivers. It’s one of the more practical investigation programs I’ve seen.
Michael D.

HSE Manager, Resources Industry

Ready to Build Your Confidence as an Investigator?

Whether you're new to workplace investigations or looking to strengthen your existing skills, this course will give you the practical knowledge, investigative skills and confidence to plan, conduct and lead workplace investigations using the ICAM methodology. ✔ Immediate access after enrolment ✔ Self-paced learning, no time away from work ✔ Direct course support from me throughout your learning ✔ Apply your learning immediately in your workplace

Start the Course Now! Free preview