ICAM Lead Investigator Program

Gain immediate access to the complete ICAM Lead Investigator Course, complete it at your own pace and receive your Certificate of Completion as soon as you finish, while continuing to receive personal mentoring for 12 months from your date of enrolment.

More Than an Online Course

Anyone can complete an online training course. Becoming a confident investigator happens afterwards. It's when you're preparing for your first investigation. When you're unsure whether you've identified the real contributing factors. When you're writing findings that may be challenged by management, regulators or legal representatives. That's where most investigation training ends. This program begins. The ICAM Lead Investigator Mentored Program combines the complete ICAM Lead Investigator Course with 12 months of direct mentoring from Bruce Walpole, giving you ongoing support as you develop real investigation capability, not just knowledge of the ICAM model. Whether you're conducting your first workplace investigation or leading complex incidents months after completing the course, you'll have an experienced investigator available to help you build confidence, challenge your thinking and strengthen your investigative approach.

What You'll Receive

Everything you need to become a confident and capable workplace investigator.

Complete ICAM Lead Investigator Course

Everything included in the ICAM Lead Investigator Course, including: ✓ 11 comprehensive learning modules ✓ Practical investigation exercises ✓ Investigation templates and resources ✓ AI investigation tools and guidance ✓ Lifetime access to all course content ✓ Certificate of Completion

12 Months of Personal Mentoring

For the next 12 months you'll also receive direct access to Bruce Walpole for practical investigation guidance. Support includes: ✓ Assistance planning workplace investigations ✓ Guidance applying the ICAM methodology to real incidents ✓ Advice preparing for investigative interviews ✓ Help analysing evidence and identifying contributing factors ✓ Feedback on investigative reasoning and findings ✓ Assistance developing practical recommendations ✓ Discussion of difficult or unusual investigation scenarios ✓ Ongoing Investigation Insights and professional resources

Learn From a Career Investigator

Unlike most investigation training, this program has been developed and is personally mentored by an investigator whose profession has always been investigation. Your mentor, Bruce Walpole, brings more than 20 years of frontline investigative experience, including: ✓ Detective Sergeant – Queensland Police Service (Criminal Investigation Branch) ✓ Senior Investigator – Workplace Health and Safety Queensland ✓ Electrical Safety Manager (Investigations) – Electrical Safety Office Queensland ✓ HSE Investigations Officer – Snowy Hydro 2.0 ✓ HSE Manager overseeing investigations within major infrastructure construction ✓ Author of four investigation books ✓ Founder of QualSafe Investigations ✓ Experience investigating fatalities, serious injuries, electrical incidents, regulatory matters and complex workplace events Every lesson, discussion and mentoring conversation is built on practical investigative experience, not theory alone.

How the Mentoring Works

Your mentoring is provided personally by Bruce Walpole throughout the full 12-month mentoring period. Questions are primarily managed by email, allowing you to seek advice whenever it suits your investigation. Where appropriate, more detailed discussions may also be conducted via Microsoft Teams or telephone by mutual agreement. The mentoring is practical, flexible and focused on helping you apply what you've learned within your own workplace investigations. To ensure every participant receives meaningful support, mentoring is provided on a reasonable use basis. The mentoring service is designed to support your professional development and investigative capability. It does not include conducting investigations on your behalf, preparing investigation reports, reviewing extensive confidential organisational documentation or providing legal, industrial relations or employment advice.

Continue Learning Long After the Course Ends

Most investigation courses finish when you complete the final lesson. This program doesn't. Over the following twelve months you'll continue developing your skills while applying the course to real workplace investigations. As new situations arise, you'll have ongoing access to practical guidance from someone who has spent a career investigating complex incidents. Because organisations don't simply need people who can complete an ICAM analysis. They need people who can investigate. The ICAM Lead Investigator Mentored Program is designed to help you become one.

ICAM Lead Investigator Mentored Program Curriculum

11 Chapters · 112 Lessons

1
1. Welcome to the ICAM Lead Investigator Course Free preview
2. (Included in full purchase)
  How to Complete the ICAM Lead Investigator Course
2
1. (Included in full purchase)
  Module Briefing
2. Module Overview Free preview
3. (Included in full purchase)
  Session 1 - Why the Law Requires Investigation
4. (Included in full purchase)
  Session 2 - Primary Duty of Care and Officer Due Diligence
5. (Included in full purchase)
  Session 3 - Reasonably Practicable and Control Selection
6. (Included in full purchase)
  Session 4 - Natural Justice and Fair Treatment in Investigations
7. (Included in full purchase)
  Session 5 - Proportionality and Investigation Level Selection
8. (Included in full purchase)
  Session 6 - Early Response, Notification, and Scene Control
9. (Included in full purchase)
  Session 7 - Bias, Hindsight, and Investigative Discipline
10. (Included in full purchase)
  Integrated Case Study
11. (Included in full purchase)
  Consolidation Exercise
12. (Included in full purchase)
  Knowledge Quiz
13. (Included in full purchase)
  Module Summary and Transition to Module 2
3
1. (Included in full purchase)
  Module Briefing
2. (Included in full purchase)
  Module Overview
3. (Included in full purchase)
  Session 1 - Why Accident Causation Theory Matters
4. (Included in full purchase)
  Session 2 - Classical Accident Causation Models and Their Limits
5. (Included in full purchase)
  Session 3 - Barrier Thinking and Energy Pathways
6. (Included in full purchase)
  Session 4 - Why Simple Root Cause Tools Struggle in Complex Systems
7. (Included in full purchase)
  Session 5 - How ICAM Integrates Accident Causation Theory
8. (Included in full purchase)
  Session 6 - Applying ICAM to Simple and Complex Events
9. (Included in full purchase)
  Session 7 - The Lead Investigator’s Role in Governing ICAM Analysis
10. (Included in full purchase)
  Integrated Case Study
11. (Included in full purchase)
  Consolidation Exercise
12. (Included in full purchase)
  Knowledge Quiz
13. (Included in full purchase)
  Module Summary and Transition to Module 3
4
1. (Included in full purchase)
  Module Briefing
2. (Included in full purchase)
  Module Overview
3. (Included in full purchase)
  Session 1 - Why Timelines Matter at Lead-Investigator Level
4. (Included in full purchase)
  Session 2 - Sources of Timeline Evidence and Reliability
5. (Included in full purchase)
  Session 3 - Constructing the Timeline
6. (Included in full purchase)
  Session 4 - Managing Conflicting Accounts and Human Memory
7. (Included in full purchase)
  Session 5 - Revising Timelines and Governing Change
8. (Included in full purchase)
  Session 6 - Using AI to Support Timeline Construction Ethically and Safely
9. (Included in full purchase)
  Integrated Case Study
10. (Included in full purchase)
  Consolidation Exercise
11. (Included in full purchase)
  Knowledge Quiz
12. (Included in full purchase)
  Module Summary and Transition to Module 4
5
1. (Included in full purchase)
  Module Briefing
2. (Included in full purchase)
  Module Overview
3. (Included in full purchase)
  Session 1 - Why Hazard and Energy Identification Comes First
4. (Included in full purchase)
  Session 2 - Extracting Hazards From Timelines
5. (Included in full purchase)
  Session 3 - Mapping Exposure Pathways
6. (Included in full purchase)
  Session 4 - Prioritising Hazards and Exposure Pathways for Analysis
7. (Included in full purchase)
  Session 5 - Preparing for Defence (Barrier) Analysis
8. (Included in full purchase)
  Integrated Case Study
9. (Included in full purchase)
  Consolidation Exercise
10. (Included in full purchase)
  Knowledge Quiz
11. (Included in full purchase)
  Module Summary and Transition to Module 5
6
1. (Included in full purchase)
  Module Briefing
2. (Included in full purchase)
  Module Overview
3. (Included in full purchase)
  Session 1 - Why Defence Analysis Is the Core of ICAM
4. (Included in full purchase)
  Session 2 - Classifying Barriers by Function
5. (Included in full purchase)
  Session 3 - Identifying Absent and Failed Defences
6. (Included in full purchase)
  Session 4 - Testing Barrier Adequacy and Design
7. (Included in full purchase)
  Session 5 - Linking Defence Failures to Organisational Factors
8. (Included in full purchase)
  Session 6 - Writing Defence-Based Findings and Recommendations
9. (Included in full purchase)
  Integrated Case Study
10. (Included in full purchase)
  Consolidation Exercise
11. (Included in full purchase)
  Knowledge Quiz
12. (Included in full purchase)
  Module Summary and Transition to Module 6
7
1. (Included in full purchase)
  Module Briefing
2. (Included in full purchase)
  Module Overview
3. (Included in full purchase)
  Session 1 - ICAM Domain Structure and Coding Boundaries
4. (Included in full purchase)
  Session 2 - Translating Defence Analysis into ICAM Factors
5. (Included in full purchase)
  Session 3 - Avoiding Behavioural Inflation and Double Counting
6. (Included in full purchase)
  Session 4 - Building and Testing Causal Chains
7. (Included in full purchase)
  Session 5 - Worked Example – Structured ICAM Coding Demonstration
8. (Included in full purchase)
  Integrated Case Study
9. (Included in full purchase)
  Consolidation Exercise
10. (Included in full purchase)
  Knowledge Quiz
11. (Included in full purchase)
  Module Summary and Transition to Module 7
8
1. (Included in full purchase)
  Module Briefing
2. (Included in full purchase)
  Module Overview
3. (Included in full purchase)
  Session 1 - Why Lead-Level Interviewing Is Different
4. (Included in full purchase)
  Session 2 - Planning and Sequencing Interviews
5. (Included in full purchase)
  Session 3 - Conducting Cognitive Interviews
6. (Included in full purchase)
  Session 4 - Managing Trauma-Affected Witnesses
7. (Included in full purchase)
  Session 5 - Managing Conflicting Accounts
8. (Included in full purchase)
  Session 6 - Triangulating Interviews With Physical and Digital Evidence
9. (Included in full purchase)
  Session 7 - Synthesising Interview Data for ICAM
10. (Included in full purchase)
  Integrated Case Study
11. (Included in full purchase)
  Consolidation Exercise
12. (Included in full purchase)
  Knowledge Quiz
13. (Included in full purchase)
  Module Summary and Transition to Module 9
9
1. (Included in full purchase)
  Module Briefing
2. (Included in full purchase)
  Module Overview
3. (Included in full purchase)
  Session 1 - Why Recommendations Are the Real Investigation Outcome
4. (Included in full purchase)
  Session 2 - Applying the Hierarchy of Controls at Strategic and System Level
5. (Included in full purchase)
  Session 3 - Writing Regulator-Ready Recommendations and Action Plans
6. (Included in full purchase)
  Integrated Case Study
7. (Included in full purchase)
  Consolidation Exercise
8. (Included in full purchase)
  Knowledge Quiz
9. (Included in full purchase)
  Module Summary and Transition to Module 11
10
1. (Included in full purchase)
  Module Briefing
2. (Included in full purchase)
  Module Overview
3. (Included in full purchase)
  Session 1 – Starting the Investigation
4. (Included in full purchase)
  Session 2 – First Response & Scene Control
5. (Included in full purchase)
  Session 3 – Planning the Investigation
6. (Included in full purchase)
  Session 4 – Collecting Evidence (What Matters)
7. (Included in full purchase)
  Session 5 – Capturing Accounts (Interviews & Human Evidence)
8. (Included in full purchase)
  Session 6 – Evaluating Information (Putting It Together)
9. (Included in full purchase)
  Session 7 – Validating Evidence (Triangulation)
10. (Included in full purchase)
  Session 8 – Identifying System Failures
11. (Included in full purchase)
  Session 9 – Developing Recommendations
12. (Included in full purchase)
  Session 10 – Reporting & Defensibility
13. (Included in full purchase)
  Session 11 – Bringing It All Together (Your Investigation Workflow)
11
1. (Included in full purchase)
  Final Applied Reflection
2. (Included in full purchase)
  Final Competency Check
3. (Included in full purchase)
  Certification Outcome – ICAM Lead Investigator

Ready to Build Real Investigation Capability?

Enrol today and receive: ✓ Immediate access to the complete ICAM Lead Investigator Course ✓ 12 months of direct mentoring ✓ Lifetime access to course content ✓ Practical templates, guides and investigation resources ✓ Certificate of Completion Start building the confidence to lead investigations that stand up to scrutiny.

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ICAM Lead Investigator Mentored Program (12 months support)